1.Maintenance principles: response in time, solve problems as soon as possible and ensure the use.
2.Maintenance period: In the Maintenance period of the LED screen body, free of all maintenance charges; After Maintenance period, only charge the material costs fees free of manual work fees.
3.Maintenance scope:
If the users find any problem that cannot be solved, please contact with Our company by phone and fax, we will response as soon as possible, and recover in 24 hours. In order to shorten the maintenance time, our company will deploy some spare parts such as power and chips etc.
Under normal use and storage, our company will be responsible for the equipments. If there is any failure in product quality, Our company will maintain and change the components for free. In the Maintenance period, if the equipment cannot work in a right way, users should hand in detailed written report to state the details of the problems.
4.After the completion of the project, we will conduct life maintenance of the system continuously and perfect the system and update the and software. For the hardware equipment, we only collect expenses on components.
5.After-sale service: regular maintenance, revisit, enquiry for comments, improvement.